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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sucely Guevara

Sucely Guevara

June 4, 2025

5  out of  5
rating by Sucely Guevara
"Great costumer service"
We responded:
"Thank you, Sucely! I'm happy to know you appreciated our customer service. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Sierra Lima Foxtrot

June 3, 2025

5  out of  5
rating by Sierra Lima Foxtrot
"I have all my insurance stuff with State Farm, they always give me a solution to my questions. Thank you guys"
We responded:
"Thank you, Sierra! I'm happy to know that our team has been able to provide solutions to your questions. We appreciate your trust in us for all your insurance needs. Let us know if there's anything else we can assist you with!"
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Gaius Aristilde

May 23, 2025

5  out of  5
rating by Gaius Aristilde
"Kelly was very nice and hospitable! She helped me a lot!"
We responded:
"Thank you, Gaius, for sharing your experience! I'm glad to hear that Kelly was able to assist you and provide such a hospitable service. We appreciate your feedback and look forward to helping you with any future needs!"
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geronimo garcia

May 22, 2025

5  out of  5
rating by geronimo garcia
"Muy bien serbisio de mi amiga nielka las mejor estaf que me a atendido"
We responded:
"¡Gracias, Geronimo! Nos alegra saber que Nielka te brindó un servicio excelente. Estamos muy contentos de tenerla en nuestro equipo. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Janet Mutulu

May 20, 2025

5  out of  5
rating by Janet Mutulu
"I've had a really positive experience with State Farm. My agent Stephanie Garrison is amazing!! She's very knowledgeable on different insurance products. She's a great listener and has awesome communication skills which make working with her really easy. I'd definitely recommend her to anyone looking for insurance solutions."
We responded:
"Thank you, Janet, for sharing your experience! I'm glad to hear that Stephanie has been so helpful and knowledgeable in assisting you with your insurance needs. Her ability to listen and communicate effectively is truly valued. We appreciate your recommendation and are here for any future assistance you may need!"
Profile photo of Vidal Baldovinos

Vidal Baldovinos

May 7, 2025

4  out of  5
rating by Vidal Baldovinos
"Excelente atención nielka muchísimas gracias 100 porciento recomendada"
We responded:
"Thank you, Vidal, for your feedback and the 4-star rating! I'm glad to know you had a positive experience with our services. If you have any suggestions or need further assistance, please feel free to reach out. We're here to help with any of your insurance needs!"
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Michael Gutierrez

May 6, 2025

5  out of  5
rating by Michael Gutierrez
"Stephanie Garrison is amazing. She helped me save money and explained the way all the coverages work, which had never been brought to my attention.10/10 recommend Stephanie for any of your insurance needs."
We responded:
"Thank you, Michael, for sharing your experience! I'm delighted to hear that Stephanie was able to assist you in understanding your coverages and help you save money. Her dedication to providing clear explanations is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help with all your insurance needs!"
Profile photo of Ulloa Ponce

Ulloa Ponce

May 1, 2025

5  out of  5
rating by Ulloa Ponce
"Hable para ponerle aseguranza a mi can am y nielka me ayudo en el proceso muy eficaz y en su trabajo fue bastante su ayuda por que habla español para todos que necesiten ayuda en asegurar sus carros oh lo que sea ella es la mujer perfecta que les puede ayudar recomendada al 💯"
We responded:
"¡Gracias, Ulloa, por compartir tu experiencia! Me alegra saber que Nielka pudo asistirte de manera eficaz y que su habilidad para hablar español fue de gran ayuda. Estamos aquí para cualquier cosa que necesites en el futuro. ¡Apreciamos mucho tu recomendación!"
Profile photo of Oyku Harut

Oyku Harut

May 1, 2025

5  out of  5
rating by Oyku Harut
"I recently bought a new car and had to reassign my insurance coverage. Tia helped me in this process and she made the whole thing seamless ! With her help, I was able to get my new car insured with ease - it was quick and straight forward."
We responded:
"Thank you, Oyku, for sharing your experience! I'm happy to hear that Tia made the process of reassigning your insurance coverage seamless and straightforward. It's great to know that everything went smoothly. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car!"
Profile photo of Bilgehan Bakirci

Bilgehan Bakirci

May 1, 2025

5  out of  5
rating by Bilgehan Bakirci
"Tia was absolutely amazing! She was incredibly honest and took the time to explain every detail clearly, making sure I understood all my options. It’s rare to find someone so patient and transparent in the insurance world. I felt confident and well-informed thanks to her. Highly recommend working with Tia!"
We responded:
"Thank you, Bilgehan, for sharing your experience! I'm happy to hear that Tia provided such clear and honest guidance. It's wonderful to know you felt confident and informed. If you have any more questions or need assistance in the future, feel free to reach out!"
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Matt

April 30, 2025

5  out of  5
rating by Matt
"Amber was a delight and so helpful! Just her personality made insurance fun somehow!"
We responded:
"Thank you, Matt! I'm glad to hear that Amber made your experience enjoyable and engaging. Her positive attitude truly makes a difference. If you have any more questions or need assistance in the future, feel free to reach out to our office."
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Haden G

April 30, 2025

5  out of  5
rating by Haden G
"Amber was super helpful and explained things wonderfully. I am very happy about my life policy!"
We responded:
"Thank you, Haden, for sharing your experience! I'm glad to hear that Amber was able to assist you effectively and clarify everything regarding your life policy!"
Profile photo of Joe Di Tomassi

Joe Di Tomassi

April 26, 2025

5  out of  5
rating by Joe Di Tomassi
"Stephanie was amazing, great customer service and help with every question I had. Stephanie thank you very much!!"
We responded:
"Thank you, Joe, for sharing your experience! I'm happy to hear that Stephanie provided you with excellent customer service and assistance. We're here for any future questions or needs you may have."
Profile photo of Marcelle Arrieta

Marcelle Arrieta

April 18, 2025

5  out of  5
rating by Marcelle Arrieta
"Stephanie Garrison has been super patient and very accommodating to my schedule. Very pleasant experience going through the hassle of moving insurance carriers"
We responded:
"Thank you, Marcelle, for sharing your experience! I'm glad to hear that Stephanie was patient and accommodating with your schedule. It's wonderful to know that she made the process of switching insurance carriers pleasant for you. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Profile photo of Trevour Weiss

Trevour Weiss

April 18, 2025

5  out of  5
rating by Trevour Weiss
"Tia was great to work with. She was very helpful and friendly when I needed to set up a policy for a new car."
We responded:
"Thank you, Trevour! I'm glad to hear that Tia was able to assist you with setting up your new policy. Her helpful and friendly approach is something we truly value. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Sofia Mejia Lievano

Sofia Mejia Lievano

April 18, 2025

5  out of  5
rating by Sofia Mejia Lievano
"Great prices and offers amazing customer service and knowledgeable staff by Stephanie Garrison"
We responded:
"Thank you, Sofia, for your wonderful feedback! I'm happy to know that you found our prices competitive and appreciated the exceptional service from Stephanie and our team. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
Profile photo of Katie El-jadah

Katie El-jadah

April 18, 2025

5  out of  5
rating by Katie El-jadah
"Had a great experience working with Stephanie Garrison, set up my first solo auto insurance and she was very attentive and helpful to me to make it very easy on my end!"
We responded:
"Thank you, Katie, for sharing your experience! I'm happy to hear that Stephanie was attentive and helpful in setting up your insurance. We appreciate your kind words and are here for any future needs or questions you may have."
Profile photo of Seth Lawson

Seth Lawson

April 15, 2025

4  out of  5
rating by Seth Lawson
"Tia was very helpful, and we lived through what I thought would be a very annoying process super fast. She had information ready that I hadn’t even asked yet. Thank you Tia"
We responded:
"Thank you, Seth, for sharing your experience! I'm glad to hear that Tia was able to assist you efficiently and make the process smoother than expected."
Profile photo of norm robb

norm robb

April 14, 2025

5  out of  5
rating by norm robb
"I have had coverage with Brians office for quite awhile. My family and my company also has coverage with this office as well. I just had the privilege of talking with Stephanie Garrison from his office and she helped with a few questions about my policies. Shes very nice, polite and listened to my questions. I look forward to talking with her again! Thanks again!!"
We responded:
"Thank you, Norm, for sharing your experience! I'm happy to hear that Stephanie was able to assist you with your questions. It's wonderful to know that you and your family have been with our office for a long time. If you have any more questions, don't hesitate to reach out. We're here to help!"
Profile photo of gulchekhra shakirova

gulchekhra shakirova

April 13, 2025

5  out of  5
rating by gulchekhra shakirova
"Stephanie Garrison is the best agent! She is really helpful and patient. She explains all the details about car insurance!"
We responded:
"Thank you, Gulchekhra, for sharing your positive experience! I'm happy to hear that Stephanie's helpfulness and patience made a difference for you. Her dedication to explaining all the details about car insurance is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Sabrina Craig

Sabrina Craig

April 12, 2025

5  out of  5
rating by Sabrina Craig
"Stephanie was really helpful in quickly explaining the change in pricing to my policy, assuring me I'm getting the best price."
We responded:
"Thank you, Sabrina, for your fantastic review! I'm pleased to hear that Stefano provided you with quick quotes and excellent follow-up. As a single mom with a busy career, your support means the world to us. We appreciate your recommendation and look forward to assisting you and your friends with all your insurance needs! - Brian Harris - State Farm Insurance Agent, Federal Way, WA"
Profile photo of Tuan Nguyen

Tuan Nguyen

April 11, 2025

5  out of  5
rating by Tuan Nguyen
"It was great to work Stephanie Garrison. She was super responsive to our request and always provided us great quotes on our insurances for both home and auto insurance. Will always reach out to her in the future for any type of insurances. T"
We responded:
"Thank you, Tuan, for sharing your experience! I'm happy to know that Stephanie was responsive and provided you with excellent quotes for your insurance. It's wonderful to hear that you'll be reaching out to her for future insurance needs. We're here to assist you anytime!"
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Theresa Sutherland

April 11, 2025

5  out of  5
rating by Theresa Sutherland
"I spoke with Stephanie Garrison to get a quote to add my son to our policies. Even though State Farm is the best quote we can find I still was shocked about how expensive Insurance was for my son. Stephanie was not only very proffessional but she was an actual person who understood there I was coming from with the price. She allowed me to express my shock with the price and then actually was understanding and compassionate. Talking with her was a great experience."
We responded:
"Thank you, Theresa, for sharing your experience! I'm glad to hear that Stephanie was able to assist you with understanding the quote and provide compassionate service. It's wonderful to know that she made the process a positive one for you. If you have any more questions or need further assistance, please feel free to reach out to our office."
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Muaffar Ahmad

April 9, 2025

5  out of  5
rating by Muaffar Ahmad
"Stephanie, thank you for being such a huge help during my move to Hawaii. You took the time to recommend and connect me with a local contact here, while continuing to manage my rental policy in Washington. You also explained the umbrella policy clearly and got that set up for me, which gave me extra peace of mind. It’s been such a relief knowing I have someone reliable and thoughtful looking out for both places. I really value your support and consistency."
We responded:
"Thank you, Muaffar, for sharing your experience! I'm happy to hear that Stephanie was able to assist you during your move to Hawaii and manage your policies effectively!"
Profile photo of DAVID OSEI OWUSU

DAVID OSEI OWUSU

April 8, 2025

5  out of  5
rating by DAVID OSEI OWUSU
"Stephanie is awesome and a great insurance broker. I will recommend Stephanie to you for your home and auto insurance."
We responded:
"Thank you, David, for your wonderful feedback! I'm happy to hear that Stephanie provided you with excellent service as your insurance broker. Your recommendation means a lot to us!"