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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremie Berg

August 22, 2026

5  out of  5
rating by Jeremie Berg
"Stephanie has been great helping me with coverage!"
We responded:
"Jeremie, thank you for the amazing review! Our Federal Way insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brian Harris, your State Farm Agent "
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benson jojo

August 21, 2026

5  out of  5
rating by benson jojo
"Gabby did a great job explaining me my coverage 👏"
We responded:
"Thank you so much for the 5 stars, benson! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tai Tu

August 19, 2026

5  out of  5
rating by Tai Tu
"I want to thank Tia for her outstanding help with every question I had about auto insurance. She was patient, knowledgeable, and explained everything clearly so I could make confident decisions. Every time I reached out, she responded quickly and made the process simple. I truly appreciate her professionalism and support."
We responded:
"Tai, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Federal Way insurance team is always here and happy to help. "
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Iara Garrison

August 18, 2026

5  out of  5
rating by Iara Garrison
"Staff is great, promptly responds to all questions and concerns.
Stephanie is my favorite agent 🥰❤️🥰❤️🥰❤️"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Polo0313

August 17, 2026

5  out of  5
rating by Polo0313
"I had a great experience with State Farm and their agent, Stephanie Garrison. Stephanie was extremely helpful in finding me what I was looking for and took the time to explain my options so I could make an informed decision. She was very knowledgeable, kind, and patient throughout the entire process. I truly appreciate her excellent customer service and would definitely recommend Stephanie and State Farm to others!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Stephanie was able to provide such a clear and stress-free experience for you. It's wonderful that she could assist you with insurance for your family. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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James W

August 17, 2026

5  out of  5
rating by James W
"Thank you Tia,
For the great customer service experience."
We responded:
"James, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Federal Way insurance team is always here and happy to help. "
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Karen Seo

August 16, 2026

5  out of  5
rating by Karen Seo
"Stephanie has been wonderful to work with! She is friendly, professional, responsive, and always takes the time to answer my questions and make sure I understand my coverage. I really appreciate how easy she makes the insurance process and would definitely recommend Stephanie to anyone looking for a trustworthy agent."
We responded:
"Thank you so much for the 5 stars, Karen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Sonia Portillo

August 14, 2026

5  out of  5
rating by Sonia Portillo
"Gabby, fue muy amable. Quede muy satisfecha especialmente por el idioma de español."
We responded:
"Sonia, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Jacob Killens

August 13, 2026

5  out of  5
rating by Jacob Killens
"Stephanie Garrison was extremely helpful addressing some questions about coverage that I had recently and was understanding about an unexpectedly chaotic schedule on my end. Very happy with the interactions and service."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brian Harris’s team. "
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Khalid Sadat

August 12, 2026

5  out of  5
rating by Khalid Sadat
"Thanks to Nielka for her assistance and looking out for what’s best for me regarding my auto insurance, very helpful!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Carolina Rose

August 11, 2026

5  out of  5
rating by Carolina Rose
"Tia is so so helpful!! I know if I need anything I can call her and she’ll help me out and even go a step further to see how she can help me in other areas of my policies. 👑"
We responded:
"Carolina, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Sara Waters

August 11, 2026

5  out of  5
rating by Sara Waters
"Stephanie Garrison was super friendly and helpful in getting my home insurance quote and then set up. She made is super easy and answered all my questions. I also super appreciate that she checks in periodically."
We responded:
"Thank you so much for the 5-star rating, Sara! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Brian Harris "
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Immanuel

August 11, 2026

5  out of  5
rating by Immanuel
"I’ve always had a very amazing experience with anybody from this office I’ve ever spoken to I always very polite extremely professional and I never have to wait to get a call back more than early the next busines Day and that’s only if I call after hours and leave a message other than that it’s always same-day callback. They’ve also reviewed my policy anytime I’ve ever made changes to get me the absolute best price possible I do suggest going with Brian and his staff because you two will enjoy your time With them on the phone and the service offered"
We responded:
"Thank you so much for your wonderful feedback of us here at Brian Harris’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Brian Harris’s Insurance Team "
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Moses Mutungire

August 11, 2026

5  out of  5
rating by Moses Mutungire
"I was very greatful working with Stephanie she’s very well coming she explained me everything carefully I got everything I wanted and left the office happily"
We responded:
"Thank you for the 5-star review, Moses! We’re proud to serve the Federal Way community and truly appreciate your support. "
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Duane Baker

August 11, 2026

5  out of  5
rating by Duane Baker
"The experience I had with working with Stephanie Garrison was outstanding. She understood what I was looking for and she delivered for a better price than I had been paying. Now anytime I call her she is right on it. I can't ask for anything better."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Federal Way. "
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Austin Iverson

August 11, 2026

5  out of  5
rating by Austin Iverson
"It was a pleasure to work with Stephanie Garrison and her team when I was looking to switch my auto insurance. She made the process very smooth and she even got me life insurance for the same price I was paying with the other company!"
We responded:
"Thank you for the 5-star review of Brian Harris’s team - we really appreciate your kind words! "
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David P

August 11, 2026

5  out of  5
rating by David P
"Insurance, never fun to shop for it and never fun to pay am I right? Stephanie Garrison at the team made that all so effortless, and put our minds at ease. She covered all of our concerns, ensured we were comfortable and understood all the small to great details. My wife and I are so happy we made the jump."
We responded:
"Thank you so much for your wonderful feedback of us here at Brian Harris’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Brian Harris’s Insurance Team "
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James Montgomery

August 11, 2026

5  out of  5
rating by James Montgomery
"I have home and auto bundle stephanie has been a great team member making things easier when i have questions thanx again"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Huyen Nguyen

August 5, 2026

5  out of  5
rating by Huyen Nguyen
"Stephanie Garrison was exceptional pleasant to work with. She was so good at her job . She was able to get me a best quote for my homeowner and my auto insurance. I will come back to see Stephanie again after my son gets his car repaired. Thanks so much"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Erica Sung

July 30, 2026

5  out of  5
rating by Erica Sung
"Ryan Dubuc is great! Professional, helpful, and friendly. Didn’t realize that the insurance process could be so easy!"
We responded:
"Erica, thank you for the wonderful review! I am happy to hear that Ryan was so helpful!"
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Pam Allison

July 23, 2026

5  out of  5
rating by Pam Allison
"Stephanie Garrison provided 5 star service, patiently and efficiently getting our policies right for auto and home. Thank you!"
We responded:
"Pam, thank you for the great feedback! I am thrilled Stephanie was so helpful with your auto and home policies!"
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Ahmad Agyapong

July 21, 2026

5  out of  5
rating by Ahmad Agyapong
"Stephanie has been nothing but amazing and quick to respond. The communication and the helpfulness is the best. I switch over from my old insurance company to State Farm. Best move I made."
We responded:
"Ahmad, thank you for your wonderful review! I am so glad Stephanie made your switch to State Farm a great experience with her responsive and helpful service. We truly appreciate your trust and are happy to have you as part of our State Farm family!"
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Richayla Elliott

July 19, 2026

5  out of  5
rating by Richayla Elliott
"Stephanie Garrison is who helped me and did an amazing job with my insurance and overall great customer service and was so sweet!!"
We responded:
"Richayla, thank you for the great feedback! I am happy Stephanie was so helpful with your insurance, and provided such great customer service!"
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Riley Austin

July 18, 2026

5  out of  5
rating by Riley Austin
"The Brian Harris office and in particular my agent Stephanie Garrison have been nothing short of amazing for the 8+ years of being my insurance provider. Great communication and care for those they cover. Couldn’t recommend them more!"
We responded:
"Riley, thank you so much for your loyalty and kind words! I am grateful for the opportunity to serve you over the past 8+ years. Stephanie and the entire team truly appreciate your trust and recommendation, and we're always here whenever you need us!"
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Jodie Dohrmann

July 18, 2026

5  out of  5
rating by Jodie Dohrmann
"Stephanie was awesome helped me all through e-mail and one call to get my daughter added to our insurance! She made it easy"
We responded:
"Jodie, thank you for the awesome review! I am happy to hear that Stephanie was so helpful getting your daughter added to your insurance!"