Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ki phnsk

ki phnsk

September 4, 2026

5  out of  5
rating by ki phnsk
"Nielka was very helpful and knowledgeable. Highly recommended"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brian Harris’s team. "
Profile photo of Linda Clyde

Linda Clyde

September 4, 2026

5  out of  5
rating by Linda Clyde
"Need another 5 stars , cant say enough about Stephanie made sure my policy work for meand the feeling of security is a complete wholesome peace of mind.
Thank you Stephanie"
Profile photo of Dee Reh

Dee Reh

September 4, 2026

5  out of  5
rating by Dee Reh
"Stephanie is very helpful and be patient for me everything I need insurance from her company at State Farm. Thanks you for your help!"
Profile photo of Estela Ortiz

Estela Ortiz

September 3, 2026

5  out of  5
rating by Estela Ortiz
"Nielka helped me save money by bundling my home and autos, as well as protection for my family. highly recommended"
We responded:
"Estela, thank you for the fantastic review! We’re always here to support you with your insurance needs in Federal Way. "
Profile photo of shak

shak

September 2, 2026

5  out of  5
rating by shak
"Nielka was very helpful. Highly reccomended"
We responded:
"Thank you for the 5-star review of Brian Harris’s team - we really appreciate your kind words! "
Profile photo of Cesar Luna

Cesar Luna

September 2, 2026

5  out of  5
rating by Cesar Luna
"Nielka fue muy amable y respondio todas mis preguntas, super recomendados"
We responded:
"Hi Cesar, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Brian Harris’s team.  Please reach out to us if any questions come up!  - Brian Harris’s Insurance Team "
Profile photo of Gaby Martinez

Gaby Martinez

September 2, 2026

5  out of  5
rating by Gaby Martinez
"Trato amable personal atento a y dedicado a su trabajo Nielka me ayudo a despejar mis dudas"
We responded:
"Hi Gaby, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Federal Way.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Brian Harris "
Profile photo of Menberee Worku

Menberee Worku

September 1, 2026

5  out of  5
rating by Menberee Worku
"I had a great experience working with Tia Misfeldt . She was very kind, and helpful throughout the entire process. Thank you Tia."
Profile photo of Jeremie Berg

Jeremie Berg

August 22, 2026

5  out of  5
rating by Jeremie Berg
"Stephanie has been great helping me with coverage!"
We responded:
"Jeremie, thank you for the amazing review! Our Federal Way insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Brian Harris, your State Farm Agent "
Profile photo of benson jojo

benson jojo

August 21, 2026

5  out of  5
rating by benson jojo
"Gabby did a great job explaining me my coverage 👏"
We responded:
"Thank you so much for the 5 stars, benson! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Tai Tu

Tai Tu

August 19, 2026

5  out of  5
rating by Tai Tu
"I want to thank Tia for her outstanding help with every question I had about auto insurance. She was patient, knowledgeable, and explained everything clearly so I could make confident decisions. Every time I reached out, she responded quickly and made the process simple. I truly appreciate her professionalism and support."
We responded:
"Tai, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Federal Way insurance team is always here and happy to help. "
Profile photo of Iara Garrison

Iara Garrison

August 18, 2026

5  out of  5
rating by Iara Garrison
"Staff is great, promptly responds to all questions and concerns.
Stephanie is my favorite agent 🥰❤️🥰❤️🥰❤️"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Polo0313

Polo0313

August 17, 2026

5  out of  5
rating by Polo0313
"I had a great experience with State Farm and their agent, Stephanie Garrison. Stephanie was extremely helpful in finding me what I was looking for and took the time to explain my options so I could make an informed decision. She was very knowledgeable, kind, and patient throughout the entire process. I truly appreciate her excellent customer service and would definitely recommend Stephanie and State Farm to others!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Stephanie was able to provide such a clear and stress-free experience for you. It's wonderful that she could assist you with insurance for your family. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Profile photo of James W

James W

August 17, 2026

5  out of  5
rating by James W
"Thank you Tia,
For the great customer service experience."
We responded:
"James, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Federal Way insurance team is always here and happy to help. "
Profile photo of Karen Seo

Karen Seo

August 16, 2026

5  out of  5
rating by Karen Seo
"Stephanie has been wonderful to work with! She is friendly, professional, responsive, and always takes the time to answer my questions and make sure I understand my coverage. I really appreciate how easy she makes the insurance process and would definitely recommend Stephanie to anyone looking for a trustworthy agent."
We responded:
"Thank you so much for the 5 stars, Karen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Sonia Portillo

Sonia Portillo

August 14, 2026

5  out of  5
rating by Sonia Portillo
"Gabby, fue muy amable. Quede muy satisfecha especialmente por el idioma de español."
We responded:
"Sonia, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Jacob Killens

Jacob Killens

August 13, 2026

5  out of  5
rating by Jacob Killens
"Stephanie Garrison was extremely helpful addressing some questions about coverage that I had recently and was understanding about an unexpectedly chaotic schedule on my end. Very happy with the interactions and service."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Brian Harris’s team. "
Profile photo of Khalid Sadat

Khalid Sadat

August 12, 2026

5  out of  5
rating by Khalid Sadat
"Thanks to Nielka for her assistance and looking out for what’s best for me regarding my auto insurance, very helpful!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Carolina Rose

Carolina Rose

August 11, 2026

5  out of  5
rating by Carolina Rose
"Tia is so so helpful!! I know if I need anything I can call her and she’ll help me out and even go a step further to see how she can help me in other areas of my policies. 👑"
We responded:
"Carolina, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Sara Waters

Sara Waters

August 11, 2026

5  out of  5
rating by Sara Waters
"Stephanie Garrison was super friendly and helpful in getting my home insurance quote and then set up. She made is super easy and answered all my questions. I also super appreciate that she checks in periodically."
We responded:
"Thank you so much for the 5-star rating, Sara! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Brian Harris "
Profile photo of Immanuel

Immanuel

August 11, 2026

5  out of  5
rating by Immanuel
"I’ve always had a very amazing experience with anybody from this office I’ve ever spoken to I always very polite extremely professional and I never have to wait to get a call back more than early the next busines Day and that’s only if I call after hours and leave a message other than that it’s always same-day callback. They’ve also reviewed my policy anytime I’ve ever made changes to get me the absolute best price possible I do suggest going with Brian and his staff because you two will enjoy your time With them on the phone and the service offered"
We responded:
"Thank you so much for your wonderful feedback of us here at Brian Harris’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Brian Harris’s Insurance Team "
Profile photo of Moses Mutungire

Moses Mutungire

August 11, 2026

5  out of  5
rating by Moses Mutungire
"I was very greatful working with Stephanie she’s very well coming she explained me everything carefully I got everything I wanted and left the office happily"
We responded:
"Thank you for the 5-star review, Moses! We’re proud to serve the Federal Way community and truly appreciate your support. "
Profile photo of Duane Baker

Duane Baker

August 11, 2026

5  out of  5
rating by Duane Baker
"The experience I had with working with Stephanie Garrison was outstanding. She understood what I was looking for and she delivered for a better price than I had been paying. Now anytime I call her she is right on it. I can't ask for anything better."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Federal Way. "
Profile photo of Austin Iverson

Austin Iverson

August 11, 2026

5  out of  5
rating by Austin Iverson
"It was a pleasure to work with Stephanie Garrison and her team when I was looking to switch my auto insurance. She made the process very smooth and she even got me life insurance for the same price I was paying with the other company!"
We responded:
"Thank you for the 5-star review of Brian Harris’s team - we really appreciate your kind words! "
Profile photo of David P

David P

August 11, 2026

5  out of  5
rating by David P
"Insurance, never fun to shop for it and never fun to pay am I right? Stephanie Garrison at the team made that all so effortless, and put our minds at ease. She covered all of our concerns, ensured we were comfortable and understood all the small to great details. My wife and I are so happy we made the jump."
We responded:
"Thank you so much for your wonderful feedback of us here at Brian Harris’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Brian Harris’s Insurance Team "